Return/Refund/ Cancellation Policy-MunafaShop.Com

All of the items selling on EtawahMall.Com website even the small gadgets will be double checked and tested by our quality control team before they are sent out. We guarantee you will be satisfied with our products. Most importantly, we guarantee your satisfaction or we guarantee to make it right! Hence, we provide open delivery service. If You are not Satisfied returned them and you will be Refunded.

  • Cancellation

 As an organisation, we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason write to us at [email protected] or reach us at the following numbers within 24 hours of ordering and we will be happy to assist you Mb No- +91 8287765422.

  • Return Policy

Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome replacements on the following terms –

  • A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
  • If the product is received in a damaged condition.
  • If the product doesn’t fit into your desired expected decor,

we will be refunding you the amount of the bought product after taking out the partial cost of freight based on invoice value as follows

  • Return Process
  • Our return policy is applicable within 2 days from receipt of the product and applicable only for the following reasons: Damaged product, incorrect product. The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners.  You can reach us at return [email protected] or at Mb No- +91 8287765422. (10AM – 9PM) to initiate a return.
  • Please send us 5 images, one small video or received scan bill copy (one of the damaged part and one of the entire product) of the product for us to ascertain the reason for return. You can send us the images on return [email protected] from where our Quality Assurance team will check the details in reference to its eligibility of return.
  • Customer has to Handle Return courier process by Customer Self through ANY LOCAL COURIER COMPANY “If Customer Want Return. Send Return Parcel to us on our Address by Customer Self Forward & Return Courier Charges will be payable.
  • COD Shipping & Prepaid orders Courier Charge Will Not Refund On Refund Product Amount.
  • Refunds
  • All refunds will be processed within 2-3 days of receiving the merchandise back at our warehouse. The refunds can be made in form of Store Credits, Store Credits are the fastest way of refund, they are a form of money with no expiry date and no limitations on their usage and they are usually processed immediately on confirmation.
  • Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer (Please provide your account details for the same) Please allow 5-7 days for the amount to reflect in your statements.

Thanks For Visit in EtawahMall.