Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
Return/Refund/ Cancellation Policy-MunafaShop.Com
All of the items selling on MunafaShop.Com website even the small gadgets will be double checked and tested by our quality control team before they are sent out. We guarantee you will be satisfied with our products. Most importantly, we guarantee your satisfaction or we guarantee to make it right! Hence, we provide open delivery service. If You are not Satisfied returned them and you will be Refunded.
Cancellation
As an organisation, we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason write to us at returnmunafashop@gmail.com or reach us at the following numbers within 24 hours of ordering and we will be happy to assist you Mb No- +91 8287765422.
Return Policy
Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome replacements on the following terms –
A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
If the product is received in a damaged condition.
If the product doesn’t fit into your desired expected decor,
we will be refunding you the amount of the bought product after taking out the partial cost of freight based on invoice value as follows
Return Process
1- Our return policy is applicable within 2 days from receipt of the product and applicable only for the following reasons: Damaged product, incorrect product. The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners. You can reach us at return munafashop@gmail.com or at Mb No- +91 8287765422. (10AM – 9PM) to initiate a return.
2 -Please send us Five images, one small video or received scan bill copy (one of the damaged part and one of the entire product) of the product for us to ascertain the reason for return. You can send us the images on return EtawahMalls@gmail.com from where our Quality Assurance team will check the details in reference to its eligibility of return.
3-Customer has to Handle Return courier process by Customer Self through ANY LOCAL COURIER COMPANY “If Customer Want Return. Send Return Parcel to us on our Address by Customer Self Forward & Return Courier Charges will be payable.
COD Shipping & Prepaid orders Courier Charge Will Not Refund On Refund Product Amount.
Refunds
1- All refunds will be processed within 2-3 days of receiving the merchandise back at our warehouse. The refunds can be made in form of Store Credits, Store Credits are the fastest way of refund, they are a form of money with no expiry date and no limitations on their usage and they are usually processed immediately on confirmation.
2-Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer (Please provide your account details for the same) Please allow 5-7 days for the amount to reflect in your statements.
Thanks For Visit in EtawahMall
